Last December, my family and I planned a long-overdue reunion in London. Because we hadn’t flown internationally in a while, we decided to visit the Emirates Airlines Melbourne Office to ensure everything was in order. I was amazed at how friendly and professional the staff were. They treated us like family from the moment we walked in. They guided us through every step, from choosing the best flight times for our schedule to explaining visa requirements and COVID protocols. They were particularly helpful in organizing assistance for my teenage daughter who has anxiety when flying. They made special notes in our booking and ensured the onboard crew would be aware of her needs. They also arranged a bassinet seat for our baby and reminded us about the availability of baby food and extra diapers onboard. The attention to detail was remarkable. We even received a call two days before departure, just to check if we had any last-minute questions! Our flight was fantastic, and the seamless experience we had with the Melbourne office definitely contributed to that. Emirates Airlines exceeded our expectations in every way. It's reassuring to know that such caring and competent service is available locally.